Vinted Users Voice Frustration Over Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes without notifying all users about the change.
Social Media Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update to its shipping options after backlash from users.
